Industries

With our in-depth knowledge and industry experience on various technical domains, ARK INFOTECH SPECTRUM offers customized business solutions and a broad range of IT services. Our strategic initiatives have helped our clients globally. Technology service offerings include Application Development, Website Design and Development, E-commerce, Search Engine Marketing Services, and Rich Internet Application among others. Using our proven, customizable software development project management framework, offsourcing IT, clients have realized the benefits of cost effective, flawless, and timely project completion. This framework covers the complete software development life cycle (SDLC) starting from business requirement analysis to warranty support.

ARK INFOTECH SPECTRUM technology experts work closely with customers to determine their exact software goals and offer customers a "start-to-finish" approach. Our consultants are certified in technologies such as Microsoft, Oracle, IBM. Our technology strength provides us the ability to mix and match technologies to increase performance, accelerate the delivery schedule, and reduce software license/maintenance costs.

Banking & Financial Services

As the Banking and Financial industry begins to huge expansion, there is strong focus to control operational costs, manage regulatory compliance and enhance customer satisfaction and retention.

ARK INFOTECH SPECTRUM helps its customers gain strong competitive advantage and achieve better cost-efficiencies with its BPO services. ARK INFOTECH SPECTRUM main focus is to provide exceptional end-user experience which results in higher client retention, increased loyalty, and greater revenues for its customers. With global presence, and dedicated team of professionals, ARK INFOTECH SPECTRUM provides BPO services that span the entire customer lifecycle. Solutions include inbound sales, lead generation, customer care, complaints handling, helpdesk, technical, fraud management, collections and back office support.

Communications

Strategic priority for communications service providers has shifted dramatically from simply acquiring customers to keeping the customers they already have which means having an acceptable performance is no longer good enough. To be successful, providers will need to earn their customers love-in large enough measure for customers to choose to stay loyal when tempted by competitive offers. Many Communication service providers are making the organizational and process changes required to solve any problem that cause customer dissatisfaction.

Consumer Goods

ARK INFOTECH SPECTRUM Technologies Consumer Goods and Services helps our clients to overcome the challenges in all areas including food and non-alcoholic beverages, alcoholic beverages, home and personal care, apparel and consumer health. We support consumer goods companies with their everyday challenges and help their growth. Our Consumer good sections:

Home and Personal Care

Fashion

Consumer Health

Food and Non-Alcoholic Beverages

Alcoholic Beverages

Healthcare

The healthcare system is challenged with inefficiencies, excessive administrative expenses, and inflated prices. These challenges lead to very high healthcare cost for providers and patients.

ARK INFOTECH SPECTRUM holds experience, knowledge, and tools to offer a complete solution covering the entire customer lifecycle. Our processes and procedures are HIPAA-compliant, and our coders are AHIMA and AAPC certified.

Retail

With increasing competition, margin pressures, and informed shoppers, retailers have to find new and innovative ways to retain market share and gain new customers. All of these challenges can be significantly reduced by ensuring efficient customer care services to address issues related to product information, pricing, warranty support, and promotions. ARK INFOTECH SPECTRUM can handle the complete lifecycle of customer care so smart retailers can manage their resources efficiently and reduce operational costs. Our retail experience includes:

Department Stores and General Merchandising

Fashion and Apparel

Grocery and Drugstores